Website Cancellation Policy
Clients May Cancel Website Service at Any Time
- All cancellations require a 30 day notice
All Website HTML Files are the Property of the Client
- All Website HTML Files and Related Images will be delievered to the client upon cancellation
- HTML Files and Related Images will be delivered on a CD via postal mail within 7 - 14 days after cancellation.
- It is the client's responsibility to acquire and upload these website files to a new hosting provider
- Website Files Will Only Be Delievered if the Client's Account has a Zero Balance Due
- Deliquent Accounts Will Not Receive HTML Files Upon Cancellation
- It is the client's responsibility to reconfigure all necessary DNS changes
- It is the client's responsibility to reconfigure all forms, databases, and related custom development
- Technical support for any website transition will be billed at a rate of $75 / Hour
Email Accounts
- It is the client's responsibility to backup up all emails prior to account deactivation.
- Once cancelled, no emails are stored or retained.
- It is the client's responsibility to secure a new email hosting provider prior to account deactivation.
- It is the client's responsibility to reconfigure all necessary DNS changes to ensure uninterrrupted e-mail service.
- Technical support for any email transition will be billed at a rate of $75 / Hour
Reinstatement
- Reinstatement of services after a cancelation will incur a fee.
- The reinstatement fee is equal to the amount that would have been paid had the cancellation never occured.